Delete a Credit Card on the STs Wallet

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• I made payment using my credit card but the funds have not reflected on my account?

  A Credit Card payment may take up to 15 min to reflect in your Wallet due to system verification processes. It is important to note that if multiple payments are made in the same day via the Credit Card system, these payments may not import ...

• How to top-up / make a payment into your STss Wallet Account

  Various payment methods are available to you. The recommended payment option is an EFT payment as an EFT payment does not attract additional charges. A standard EFT takes 2 - 4 days to reflect on your Wallet account. An Instant EFT can be made via ...

• I bought electricity using my meter number, but I still do not have the token number

  Your Token history is logged on the STss Wallet App. Please open the "Transactions" screen and review the information. The newest token will be at the top of the screen. Please verify that the correct meter number for your unit was used when the ...

• I requested a token by SMS to 31661 but I did not receive it

  Only registered numbers can request a token by sending an SMS in the correct format to 31661. Format the SMS as follows: ReferenceNumber,Amount (no spaces) E.g. TESTW0010,100 Please note that standard SMS charges apply. * Tokens are only redeemable ...

• What is my balance to generate a token?

  The balance in your STss Wallet is visible on the STss Wallet App and Web App. Please download our free STss Wallet app or visit the Web App on https://wallet.stss.co.za If you do not have your login details, email Support@stss.co.za and the team ...