Hexing Meter - REJECT error

Hexing Meter - REJECT error

If you see the REJECT error after entering a token, this indicates that the token number was entered incorrectly.

Please refer to the transaction history on the Transactions screen on the STss Wallet to review the token number.

Enter the number again.

    • Related Articles

    • Hexing Meter - Short Codes

      The following codes will assist you in obtaining information directly from your meter. Short Code Function 800 Total energy used so far 801 Credit balance 802 Date 803 Current Time 804 Meter serial number 805 SGC number 806 UMEME operation reason 807 ...

    • Hexing Meter - My meter keypad is off and I need to insert the token

      If the keypad screen is off you can activate it by pressing the backspace button. The keypad will not activate if the battery is flat. If you have electricity, plug the keypad in and the keypad will activate. If you do not have electricity, replace ...

    • Meter Codes to check TID status on Prepaid Meter

      STss Clients can enter the meter appropriate code to determine if their Prepaid Meter TID rollover has been completed to upgrade the Prepaid Meter to KRN2. Meter Brand/Type: Meter Brand/Type Code to be entered on Prepaid Meter Keypad Result / ...

    • Conlog Meter - meter switches off and on constantly

      The Conlog meter is overloading due to tripping conditions. The STss Team needs contact Conlog to request an override token to resolve the problem. Please give the Stss Call Centre Agent the details of the error and request an overide token.

    • Landis & Gyr - Error 40

      Error 40 is displayed when the keypad's battery is flat or the battery has been inserted incorrectly. Remove the battery and insert it again. If the error continues, replace the battery.