How to top-up / make a payment into your STss Wallet Account
Related Articles
I’ve made payment, but it is not reflecting in my account.
Please allow 10 minutes for an Instant EFT, Credit Card payment to update and reflect. If after 10 minutes the payment is not visible on your STss Wallet please contact the Call Centre. If you made a payment and the proof of payment was sent from ...
Delete a Credit Card on the STs Wallet
To change or delete the credit card details linked to your unit, open the STss Wallet App. Click on "Top Up Wallet". Select "Credit Card Payment". Toggle the switch "Use Saved Credit Card Details" to off then tap "Proceed". On the Pop-up tap ...
I made payment using my credit card but the funds have not reflected on my account?
A Credit Card payment may take up to 15 min to reflect in your Wallet due to system verification processes. It is important to note that if multiple payments are made in the same day via the Credit Card system, these payments may not import ...
I am trying to buy electricity using my meter number, but it says my account is blocked.
You will be unable to top-up if the account has a debit balance (money owing). Please check your wallet balance on the STss Wallet App. If there is a debit balance (amount due) please pay this amount so that you can top-up again. You can only ...
STss Quick Guide
This document is a quick guide on STss' Wallet App and how to purchase prepaid tokens. Please refer to your welcome letter and the STss info Guide for additional important information. Step 1: Register your STss Prepaid Account Email your preferred ...