I made payment using my credit card but the funds have not reflected on my account?
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How to top-up / make a payment into your STss Wallet Account
Various payment methods are available to you. The recommended payment option is an EFT payment as an EFT payment does not attract additional charges. A standard EFT takes 2 - 4 days to reflect on your Wallet account. An Instant EFT can be made via ...
I’ve made payment, but it is not reflecting in my account.
Please allow 10 minutes for an Instant EFT, Credit Card payment to update and reflect. If after 10 minutes the payment is not visible on your STss Wallet please contact the Call Centre. If you made a payment and the proof of payment was sent from ...
I am trying to buy electricity using my meter number, but it says my account is blocked.
You will be unable to top-up if the account has a debit balance (money owing). Please check your wallet balance on the STss Wallet App. If there is a debit balance (amount due) please pay this amount so that you can top-up again. You can only ...
Delete a Credit Card on the STs Wallet
To change or delete the credit card details linked to your unit, open the STss Wallet App. Click on "Top Up Wallet". Select "Credit Card Payment". Toggle the switch "Use Saved Credit Card Details" to off then tap "Proceed". On the Pop-up tap ...
Payment Options
We offer a variety of options to top-up your wallet, purchase tokens and generate tokens. Please take note of the fees associated with the various options. An EFT directly into the STss Wallet is the most cost effective, but the payment takes 2-4 ...