I requested a token by SMS to 31661 but I did not receive it
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I bought electricity using my meter number, but I still do not have the token number
Your Token history is logged on the STss Wallet App. Please open the "Transactions" screen and review the information. The newest token will be at the top of the screen. Please verify that the correct meter number for your unit was used when the ...
I am unable to load the token
Tokens are unique to a meter. You can review the history of your account to see the tokens generated for your meter. Open the transactions screen and review the tokens generated for your meter. Tokens must entered into the meter in the correct order ...
What is my balance to generate a token?
The balance in your STss Wallet is visible on the STss Wallet App and Web App. Please download our free STss Wallet app or visit the Web App on https://wallet.stss.co.za If you do not have your login details, email Support@stss.co.za and the team ...
Delete a Credit Card on the STs Wallet
To change or delete the credit card details linked to your unit, open the STss Wallet App. Click on "Top Up Wallet". Select "Credit Card Payment". Toggle the switch "Use Saved Credit Card Details" to off then tap "Proceed". On the Pop-up tap ...
STss Quick Guide
This document is a quick guide on STss' Wallet App and how to purchase prepaid tokens. Please refer to your welcome letter and the STss info Guide for additional important information. Step 1: Register your STss Prepaid Account Email your preferred ...