TID Upgrade How To Guide

TID Upgrade How To Guide

Visit: 
https://upgrade.stss.co.za/
  1. Each owner/resident will be emailed when the upgrade is initiated at the complex.  
  2. All tokens bought before the upgrade must be inserted onto the meter before the upgrade is done.
  3. The upgrade will not affect the credit on the prepaid meter - the credit will be retained. 
  4. Each pre-paid meter will be issued 3 tokens via our TID upgrade website. There will be 2 Upgrade tokens and 1 test token. 
  5. All 3 tokens must be inserted into the meter in sequence for the upgrade to be successful.
  6. The are no costs associated with the upgrade tokens. The test token adds 0.1kWh to the meter and will be charged to the wallet.  
  7. The upgrade period is between March 2024 and November 2024
Watch a short how to guide



Please contact us if you have any additional questions.