Conlog Meter shows an error: 000000 after entering a token

Error 000000 indicates that the token has expired or the tokens were not loaded in the correct order.

Remember to load the oldest token first. If you gnerate a token on Monday and another token on Wednesday, ensure you enter the token generated on Monday before you enter the token generated on Wednesday.

The STss Call Centre Agent will review your account and obtain a replacement token from the STss Call Centre Supervisor.

• Related Articles

• Conlog Meter - meter switches off and on constantly

  The Conlog meter is overloading due to tripping conditions. The STss Team needs contact Conlog to request an override token to resolve the problem. Please give the Stss Call Centre Agent the details of the error and request an overide token.

• Conlog Meter - What is my meter number?

  To view your meter number, enter #100# on your Conlog meter keypad. The meter number will be displayed.

• Conlog Meter - beeping / alarm

  The Conlog Meters have an audible alarm (beeping) to warn you of low credit. To turn off this alarm using the meter keypad, press and hold the backspace (arrow) button for 3 seconds.

• Conlog Meter - Flashing Light Bulb

  Tamper mode is activated when the meter has been disconnected from power - this can be due to load shedding or if the meter was disconnected to be replaced or repaired. To reset the meter a Tamper Token must be entered. Please ask the STss Call ...

• Conlog Meter - Determining the estimated time remaining on the meter at the current rate of electricity usage

  You can calculate how long you will have electricity based on the current rate of usage. This feature is useful to determine if there are sufficient units on the meter to last while you are away. e.g. At the current rate of usage, you will have ...