Landis & Gyr - I entered my token and the meter shows a sad face and a happy face simultaneously
Landis & Gyr - I entered my token and the meter shows a sad face and a happy face simultaneously
When the Sad face and the Happy face are displayed on the meter simultaneously, the meter is indicating that the token entered has already been entered.
Each token can only be used once.
View the Transactions screen on the STss Wallet to review the tokens generated for your unit. The newest token will be at the top of the screen.
The Sad face and line displayed on your meter is indicating that the meter is in tamper mode. Tamper mode is activated when the meter has been disconnected from power - this can be due to load shedding or if the meter was disconnected to be replaced ...
When the meter flashes a happy and sad face alternatly for 5 seconds after entering a token, this indicates that the token has expired or the tokens were not loaded in the correct order. Remember to load the oldest token first. If you gnerate a token ...
The Sad face indicates that the wrong token number was entered. Please enter the number again. Please refer to the transaction history on the Transactions screen on the STss Wallet to review the token number.
Tamper mode is activated when the meter has been disconnected from power - this can be due to load shedding or if the meter was disconnected to be replaced or repaired. To reset the meter a Tamper Token must be entered. Please ask the STss Call ...